1. Who we are
This website is operated by ozpuff ("we", "us", "our"), a home & living products manufacturer and exporter. Our registered business address is No. 88 Industrial Road, Guangzhou, Guangdong, China. You can contact us at sales@ozpuff.com or via WhatsApp at +61 400 000 000.
2. Information we collect
We only collect information that you choose to provide to us, including:
- Contact details you submit through our contact form, email or WhatsApp, such as your name, company, email address and phone number;
- Details of your inquiry, such as product interests, quantities and specifications;
- Basic technical data such as browser type, device type and pages visited, collected through standard server logs.
3. How we use your information
We use the information you provide for the following purposes:
- To respond to your inquiries and provide quotations;
- To communicate with you about orders, samples, production and delivery;
- To improve our website and services;
- To comply with legal and regulatory obligations.
We do not sell, rent or trade your personal information to third parties.
4. Cookies and analytics
Our website may use cookies or similar technologies to understand how visitors use the site. You can disable cookies in your browser settings at any time; the website will continue to function normally.
5. Data retention and security
We retain inquiry data only as long as necessary for business purposes or as required by law. We apply reasonable technical and organizational measures to protect your information against unauthorized access, loss or alteration.
6. Third-party links
Our website may contain links to third-party services such as WhatsApp. These services have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before using them.
7. Your rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at sales@ozpuff.com. We will respond to your request within a reasonable timeframe.
8. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of our website after changes are posted constitutes acceptance of the updated policy.